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仁愛堂行業匯聚招聘日(5月份) - 國泰貨運站

國泰貨運站 招聘職位- 無需預約 即場面試

職位名稱 空運服務督導員 - 客戶服務組
工作性質 全職
工作地區 國泰貨運站
工作時間 每週5天工作,每天9小時,須輪班輪休
工作內容 1. To supervise the day-to-day operations in accordance with the services standards and ensure safety and regulatory requirements are fulfilled
2. To implement the agreed operations procedures per required service standards and in accordance with the regulatory requirements
3. To follow up the operations irregularities and preclude recurrence
4. To respond to enquiries from shippers, consignees and Government parties
5. To act as interfaces between operations team with the direct customers, truckers or cargo agents to ensure feedbacks are instantly responded and achieve customer satisfactions
6. To monitor the performance of staff and operations contractors to ensure the service standards are met and initiate suggestion for services improvement
入職要求 1. F.5 with passes in English, Chinese Language and Mathematics or Holder of HKDSE or equivalent
2. Minimum 5 year experiences in airlines, air cargo terminal, ground handling agent, logistic company, warehouse or freight forwarding company, preferably with supervisor knowledge or experience
3. Hands-on experience in the air-cargo terminal operations would be beneficial
4. Sound knowledge on air import, export, transshipment cargo and mail operations handling procedures
5. Good command of both spoken and written English and Chinese
6. Willing to perform shift duty including overnight shift as necessary
薪金 $21,000 至 $27,000/月
福利 新人獎金高達$12,000、酌情性獎金、輪班通宵班津貼、優於法例年假假期、機場/集團員工優惠、僱員/家屬國泰機票優惠、僱員/家屬醫療福利、培訓/資助計劃、良好晉升階梯
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職位名稱 空運服務督導員 - 貨站服務組
工作性質 全職
工作地區 國泰貨運站
工作時間 每週5天工作,每天9小時,須輪班輪休
工作內容 1. To complete the daily assignments given by the Manager On Duty
2. To monitor the cargo build-up, breakdown, acceptance and release progress through the ‘Warehouse Operating System’ (WOS)
3. To perform data entry and verification of import/export/transshipment cargo information through 'Warehouse Operating System' (WOS)
4. To coordinate with airlines, contractors, Customs & Excise Department, agent customers if necessary
5. To distribute instruction / Job Order to Contractor’s Team Leader
6. To perform onsite inspection during the daily operations
7. To cooperate with subcontractor to meet the services level agreements
8. To lead the teams to execute the agreed operations procedures per required service standards and in accordance with the regulatory requirements
9. To liaise with contractor’s Team Leader closely to ensure the contractor to working in an effective and efficient way
10. To monitor the performance of all services suppliers to ensure the service standards are met and initiate suggestions on services improvement
11. To assist new joiners to be familiar with the working procedures and environment To conduct post flight check if required
12. To take follow up actions when the operations irregularities and preclude recurrence
13. To issue Fault Report for respective areas in a timely manner
入職要求 1. F.5 with passes in English, Chinese Language and Mathematics or Holder of HKDSE or RPL qualifications in Logistics at HKQF level 2 or equivalent
2. Minimum 2 years’ experience in airlines, air cargo terminal, ground handling agent, logistic company, warehouse or freight forwarding company, of which minimum 2 years in a supervisory level
3. Sound knowledge on air cargo and mail operations handling procedures
4. Details oriented, a self-motivated team player and confident leader
5. Good command of both spoken and written English and Chinese
薪金 $21,000 至 $27,000/月
福利 新人獎金高達$12,000、酌情性獎金、輪班通宵班津貼、優於法例年假假期、機場/集團員工優惠、僱員/家屬國泰機票優惠、僱員/家屬醫療福利、培訓/資助計劃、良好晉升階梯
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職位名稱 空運服務主任 (客戶服務組/貨站服務組)
工作性質 全職
工作地區 國泰貨運站
工作時間 每週5天工作,每天9小時,須輪班輪休
工作內容

客戶服務組
1. 提供以客為本的優質客戶服務,處理客戶查詢及跟進貨運後期安排
2. 負責處理日常空運文件,如:入口、出口、轉口及報關等相關文件
3. 執行貨運訂單指示,確保貨物如期運送
4. 負責與相關部門協調工作,並與政府機構及各航空公司保持良好溝通與聯絡
5. 其他主管安排的工作

貨站服務組
1. 協助客戶完成貨物交收,確保流程順暢
2. 監督貨運裝卸及外判商運作,確保服務標準與工作安全
3. 維護並核對系統資料,確保資訊準確無誤
4. 負責與相關部門協調工作,並與政府機構及各航空公司保持良好溝通與聯絡
5. 其他主管安排的工作

入職要求 1. 中學學歷或以上
2. 懂一般電腦操作,基本文書處理
3. 具備良好的溝通能力(英語及廣東話)
4. 做事細心,有責任感
5. 歡迎無經驗者申請
薪金 $17,000 至 $18,000/月
福利 新人獎金高達$12,000、酌情性獎金、輪班通宵班津貼、優於法例年假假期、機場/集團員工優惠、僱員/家屬國泰機票優惠、僱員/家屬醫療福利、培訓/資助計劃、良好晉升階梯
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